Vortex Binocular Warranty: A Game Changer in the Optics Industry “Lifetime, Transferable, No Hassle”

Binoculars are a lifetime purchase. Their the sort of thing that gets bought once every 10-25 years on average, and once you have them, you’re pretty much set. Unless of course they get dropped. Or the kids take them for a swim in the lake. Or a mirror falls out of alignment. What happens then?

For a long time, that meant it was time to buy a new set of binoculars. The whole binocular choosing process starts again. But now, companies like Vortex Optics are changing the way manufacturer’s interact with their customers.

Vortex is relatively new to the optics industry. Especially when compared against Zeiss and Leica who’s company histories go back to before both World Wars. But Vortex has changed the game by offering the most straightforward and permissive warranty for anyone buying scopes, binoculars, or other optical instruments.

If it breaks. They’ll fix it.

That’s all it comes down to. Registration is no longer an issue. Where you bought it, or how long ago it was purchased aren’t questions they ask any more  Whether the mirror fell out because of faulty glue or because you dropped it doesn’t matter any more.

Vortex optics has  forced every other optics company to change the way they do business because a Vortex binocular warranty last a lifetime, is transferable between owners, and the rules are simple and straightforward.

From the Vortex site: “Our warranty is about you, not us. It’s about taking care of you after the sale.

The VIP stands for a Very Important Promise to you, our customers. We will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. It doesn’t matter how it happened, whose fault it was, or where you purchased it. You can count on the VIP Warranty for all riflescopesbinocularsspotting scopes and monoculars.

  • Unlimited Lifetime Warranty
  • Fully transferable
  • No warranty card to fill out
  • No receipt needed to hang on to

If you ever have a problem, no matter the cause, we promise to take care of you.”

 

To get any of your Vortex Optics serviced you can contact:

United States: Phone: (800) 426-0048 x4 Email: service@vortexoptics.com

Canada: 1-866-343-0054 | info@vortexcanada.net

Vortex Canada
45 Airpark Place, Unit #5
Guelph, ON
N1L 1B2

Tags: , , , ,

No comments yet.

Leave a Reply